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We'd love to hear from you

Whether you have loved every experience one hundred percent, or have a few suggestions for improvement, we welcome your feedback. Everything you say will be taken seriously and used to improve our products and services. Don't be shy, we promise we will learn as much from the brickbats as the bouquets!

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If you have taken a tour with us and would like to share with others your travel experiences, visit our Facebook app here where you can post a review of your tour for others to see or read others feedback. Alternatively, you can also leave a review on reviews.co.uk, an open, neutral website. If you want to submit feedback in a confidential manner or require a reply, you can email your feedback to  This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Website feedback

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Customer Reviews


"We completed the Sacred Valley and Inca Trail trip with Tucan. It was a 7 day 6 night trip and all the accommodation and most of the meals were provided in the price. The guides provided were very friendly and very knowledgeable and the 2 guides stayed with the group for the whole trip. The setup of the hike was amazing, the porters were great and prepared delicious meals and prepared all the tents so when you arrive at the destination you could relax. I found the whole trip great value for money and would recommend Tucan to anyone about to take on the Inca Trail."

Posted on Nov 28, 2013 on reviews.co.uk

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Easter Opening Hours

Please note all our offices will be shut on Good Friday, Easter Monday and over the Easter Weekend.

Earthquake in Chile

Our groups are unaffected by the recent earthquake. Our thoughts and sympathies go out to those affected.

We are hiring!

We are hiring an Destination Manager for our London Office.

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