Welcome to Tucan Travel. We are very pleased you have chosen to book your next adventure travel holiday with us, and we are sure you will have a great time. Please don't hesitate to contact us if you have any queries before you depart. Our friendly, experienced reservations teams will be able to provide you with everything you need before you jet off for the adventure of a lifetime!
There are several ways you can book your tour so please read the below information carefully and choose which option is best suited to you.
Read our booking conditions here
Pay with your Debit Card or Credit Card
Whether you book online, by telephone or in person, we offer you the facility to pay for your tour and services using your favourite Debit Card or Credit Card. We accept Visa, Mastercard, American Express and any Maestro or Electron cards. There are NO SURCHARGES when you pay using your card when booking direct with us.
We accept 6 different currencies online including GBP, EUR, CHF, AUD, NZD & USD. Please remember that the currency you book in depends on the country you are booking from. We also accept CAD through Trek Escapes in Canada who will contact you for payment once you have completed your online booking.
We also accept many other methods of payment including cheque, internet transfer, bank transfer or cash. You can discuss this with a reservations consultant and decide how you would like to pay at the time of booking your tour. Online Bookings can only be made using a Debit Card or Credit Card.
Book Online Today
Step 1: Choose your preferred method of booking (A or B)
A. Book directly from the Tour Page - Once you have found the adventure that you want to book, bring that tour page up and click the 'Click here to check availability' button. You can then select the departure of your choice if it has availability, and click 'Book now or Hold for 2 working days'. You will then be taken to the sign-in page on our online booking system.
B. Book by Region, Date, Tour Length, Tour Code or Travel Style - click here to see our unique Availability Grid where you can enter a specific date and search by Travel Style and many other selections. You can then select the departure of your choice if it has availability, and click the green tick to 'Book now or Hold for 2 working days'. You will then be taken to the sign-in page of our online booking system. It's easy!
Step 2: Complete Your Booking Form Online
Once you have logged in, you can complete the form and submit your details to us. You can choose to either confirm your adventure travel booking or hold the option for two working days. Please remember that the currency you book in depends on the country you are booking from.
If you have already made an adventure travel booking with us click here to log in to your account and view your details. You can also update your details, add extra services or make payments at any time.
Step 3: Confirm Your Booking
Confirmed Booking - If you have confirmed your booking, and your credit card has been accepted, the deposit amount will be automatically deducted from your credit card. You will also receive an email with confirmation that this reservation has been accepted. A member of Tucan Travel reservations will contact you as soon as possible about your adventure travel booking. If your tour includes the Inca Trail trek and you have entered all the names & passport details for everyone on the booking, we will try to confirm the Inca Trail trek if this is your first option, and we will get back to you as soon as possible.
Held Option Online - If you have held the place/s on the tour for 2 working days, you will be contacted by a member of our reservations team (or you may want to contact them). They will ask if you want to confirm the booking, and will want your credit card details – please note that you can NOT go back into your booking and add these details. They will also need all full names of everyone on the booking, plus passport details, and flight arrival details & if you would like to add any extra accommodation before or after the tour. Please note that after 2 working days, the places you have held on the tour will auto-cancel, so you will no longer be holding a booking on your selected tour.
If you need assistance at any time, don’t hesitate to contact us as our reservations staff will be more than happy to answer your questions.
Please note: payment in full is due at least 60 days prior to departure.
Book Directly With Us Through Our Offices
Find the adventure travel tour you want to book on our website, and then contact us directly via our website, email, fax or post with your tour and personal details.
Alternatively, we will accept your booking by telephone but you must confirm that you have read and accept our booking conditions. You will then be emailed or posted an invoice with the booking details and any incorrect information must be notified to us immediately.
Please note: The currency you book in depends on the country you are booking from.
Book Through Your Travel Agent
You can book any Tucan adventure travel tour through your preferred travel agent. Click here to locate a travel agent near to you.
