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Add-ons Travel Dossier

Ha Long Bay, Vietnam

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If you want the flexibility and freedom to design your own personalised itinerary, or you want to see other sights from your arrival or departure hub, an Add-on is exactly what you need. Whether you’re travelling solo, as a family, or with a group of friends, our Add-ons offer you that little bit extra and can be altered and tailored to your own requirements.

Adventure Tours

Private or pooled service

Add-ons are either operated on a private or pooled service. A private service will involve travelling only with other clients who have booked with Tucan Travel, whereas a pooled service means that you will be travelling with clients who may have booked with other tour operators. Pooled services allow us to offer a wider range of Add-ons and excursions and to do so at the best price for you. The type of service will be listed at the bottom of an Add-on's description in our Worldwide brochure.

Adventure Tours

Excursions

Excursions included in Add-ons allow you to see the highlights of your chosen destination in a short period of time. Some excursions operate on a pooled service in order to offer more competitive prices. This means travellers are collected from several hotels around the city and travel as one group for the duration of the excursion. Groups will vary in size and can sometimes have mixed nationalities, so it may be possible that your guide will commentate in more than one language. For all excursions, please refer to your voucher for full details of pick-up points. Entrance fees are included unless otherwise indicated.

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Group size

The size of your group usually depends on the size of the party you book for, however some excursions may be pooled.

Adventure Tours

Accommodation

Standard accommodation is generally the equivalent of a two-star hotel. Hotels are clean and comfortable with en-suite facilities, and usually provide hot water. Standard hotels are chosen for their security, friendly staff and character. They are usually located close to local attractions, restaurants and bars. Standard accommodation may also take the form of a mountain hut, rustic cabin, lodge, chalet or tented accommodation which offers the same amenities that you would expect from this standard of hotel. When booking please advise what type of room you require. Two single beds are classed as a twin room, while one double bed is known as a matrimonial room.

Comfort and Superior hotel options are sometimes available - they are generally the equivalent of a three and four star hotel respectively. They may include amenities such as cable television, swimming pools, restaurants, elevators, internet access, room service, hair-dryers and English-speaking reception staff. Please ask your reservations consultant for more information on whether Comfort and Superior hotel options are available in your chosen destination.

Pre and post Add-on accommodation and transfers

Our Add-ons run from some of the world’s most fascinating cities, which are often the starting and finishing points of our group tours. Add-ons often have early morning starts and may end late in the evening to make the most of your days, so it may be necessary to book pre and post Add-on accommodation if you want to stay in the same hotel. This must be booked to coincide with the arrival and/or departure dates for your Add-on.  It is best to book your pre and post Add-on accommodation at the same time you book your Add-on. All rooms are on a bed-only basis, unless otherwise indicated. We can also arrange for arrival and departure transfers at many of our Add-on destinations.

Please note:There is an extra charge if you change your hotel or transfer reservations once booked or if you add a hotel / transfer reservation to your booking within one month of the departure date - please refer to the booking conditions for more information. Pre and post hotel prices will be above the actual local rates as they include booking and administration fees, plus allowances for currency fluctuations.

Adventure Tours

Meals

Meals are generally not included unless stated in the itinerary. This gives you the opportunity to explore local restaurants and cuisine according to your own tastes and budget.

Adventure Tours

Transport

Our aim is to offer you safe, comfortable and reliable transport. We use a variety of transport including minivans, taxis, coach, economy class flights and trains. Jungle lodges are accessed by motorised canoe and boat journeys are taken when visiting the Ballestas and Uros Islands. Some of the transport used will be private, however a pooled service will be used on some excursions. If you have prepaid for an arrival transfer, or if an arrival transfer is included in your stopover or package, please look for your name to be displayed on a welcome board held by our local driver in the arrival area at the airport.

Adventure Tours

Staff

You will find details of the specific staff available during your holiday in the tour dossier of the appropriate tour on this site. Some packages will include the services of a local rep who will usually visit the hotel reception in the morning and evening, but it must be remembered that they are not personal tour leaders. Local guides will provide detailed commentary during excursions, sharing their extensive local knowledge with you to help you to understand more about the place you’re visiting. Other information can be obtained from a variety of sources, including hotel reception staff. Please note that some hotel reception staff and local drivers may not speak English. If you have any serious problems, emergency contact details can be found in your tour dossier and on our website.

Adventure Tours

Prices

The prices shown on each Add-on are per person and start from the amount shown on the prices section of the tour page. At peak season or during local festivals many service providers increase their prices. We will endeavour to keep prices as advertised but if prices change we will inform you when you request the service. If our advertised hotels are unavailable, an alternative hotel of the same star rating will be arranged and you will be notified of any changes.

 

Customer Reviews

Elizabeth

"One of the best ways to do South America! Stunning sights, unbelievably knowledge tour and local guides and time well spent with lifelong friends. An experience like no other."

Received March 2014

Click here to read more Reviews

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