Tailor-made Tours
Introduction and suitability
If you want the flexibility and freedom to design your own personalised tour itinerary in South East Asia or South America, then the Tailor-made Tours travel style is the perfect holiday choice for you.
Whether it’s your honeymoon, a family adventure or your annual vacation, we take the time to understand exactly what you want from your adventure holiday and then put together your ideal itinerary to match. Our Tailor-made Tours also offer a great alternative if you are looking to do something different for a group of employees, colleagues or students, either as a reward or team-building adventure.
Our many example itineraries are a great way to get you started, offering you inspiration and suggesting travel ideas. From here our expert travel consultants will design the perfect adventure holiday for you.
Accommodation
Tailor-made Tours offer you the choice of a wide range of hotels offering various standards of comfort. To assist you with your hotel selection and to enable you to assess the various accommodation types by Western standards, we have classed our hotels as Comfort, Superior, Deluxe or Boutique. When booking please advise your consultant in which level of accommodation you would like to stay in each of the places you visit. Please also specify what room type you require. Please note that in most hotels a room with two single beds is classed a ‘twin’, while a room with a double bed is often known as a ‘matrimonial’ room.
Comfort hotel
Comfort hotels are generally the equivalent of a three-star hotel. Comfort hotels may include amenities such as cable television, swimming pools, restaurants, lifts, internet access, room service, hair dryers and English-speaking reception staff.
Superior hotel
Superior hotels are generally the equivalent of a four-star hotel. They offer amenities such as cable television, swimming pools, restaurants, lifts, internet access, room service, hair dryers and English-speaking reception staff. Additionally, hotel rooms and facilities will have a more luxurious ambience and modern feel. A Superior hotel may also take the form of a lodge that offers the same amenities you would expect from this standard of hotel.
Deluxe hotel
Deluxe hotels are generally the equivalent of a five-star hotel. They offer amenities such as cable television, swimming pools, restaurants, lifts, internet access, room service, hair dryers and multilingual reception staff. Additionally there will be a doorman-service or valet parking, concierge desk and porterage service. There may be a personalised greeting for each guest with fresh flowers or a present in the room, personal care products and a turndown service in the evening may also be offered.
Boutique hotel
Boutique hotels are generally individual hotels that are not chain-affiliated. They focus on offering their services in a comfortable, intimate, and welcoming setting. They will be stylish in appearance and provide impeccable amenities, such as cable television, swimming pools, restaurants, lifts, internet access, room service, hair dryers and English-speaking reception staff. A Boutique hotel may also take the form of a lodge, chalet or tented accommodation, which will be at the same standard as hotels.
Transport
We take priority in offering you safe, comfortable and reliable transport. We use a variety of transport, including private cars, minivans, taxis, coaches, economy-class flights and trains. Jungle lodges are accessed by motorised canoe and boat journeys are taken when visiting the Mekong Delta, Halong Bay, the Ballestas Islands and Lake Titicaca. Some of the transport used will be private, however a pooled service will be used on some excursions.
Excursions
Excursions included in the example Tailor-made Tours itineraries allow you to see the highlights of your chosen destination. As this is your holiday, please feel free to discuss your preferences with us and we will include or exclude an excursion according to your wishes. Please note that some excursions may operate on a pooled service in order to offer prices that are more competitive. This means travellers are collected from several hotels around the city and travel as one group for the duration of the excursion. Groups will vary in size and can sometimes comprise of mixed nationalities, which means it may be possible that your guide will commentate in more than one language.
Staff
Our travel professionals and local experts do all the hard work, so you can concentrate on getting the most from your holiday. Before you go, we arrange every detail of your trip, from convenient flights and accommodation to private transfers and tours. All to a consistently high standard.
When you are on your holiday, our exceptional local guides are on hand. They organise your excursions and transfers, will sort out any problems that may arise and do their utmost to accommodate any extras or last-minute changes.
Meals
Meals are generally not included unless stated in the itinerary. This is to give you the opportunity to explore local restaurants according to your own tastes and budget. You will find a full list of the meals included in our example Tailor-made Tours on the dossier page of our website. However, as this is your holiday we can include or exclude meals according to your requirements.
Prices
The prices shown on each Tailor-made Tour example itinerary are per person and based on our comfort level accommodation. Prices will vary depending on the itinerary designed for you and the level of accommodation you select. Additionally, during peak season or local holidays many service providers increase their prices. If our advertised hotels are unavailable, an alternative hotel of a similar standard will be arranged and you will be notified of any changes. Some example itineraries include domestic and regional flights that can be arranged for you at an additional cost.
Feedback
At the end of your tour we would greatly appreciate it if you could take the time to complete the questionnaire about your experiences. You will find a questionnaire included in the information pack you are given prior to your tour. Alternatively you can find a PDF version of the questionnaires on our website. We take feedback very seriously as it allows us to maintain and improve the very high standards we expect from our staff, local operators, hotels, transportation and excursion providers. We also use this information to improve our itineraries and optional excursions on offer.
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Join our online communities
Make friends with fellow passengers and keep in touch on Facebook. Share your videos on Youtube, share you stories on our travel blogs page and follow us on Twitter. There are many Tucan Travel communities out there waiting to welcome you, just a few clicks away. Visit the Online Community page for details about how to find us.
Write a travel diary and get published on our website
Share your experiences of life on tour and you may be rewarded. Contact Ben@tucantravel.com for details.
We want your photos!
We've taken you to some of the most amazing places on earth – why not share that with the world? Send us high-resolution colour photos of your adventures, and you could be published on our website or our brochure. Contact Ben@tucantravel.com.
