Taking part in the 'Adventure of a Lifetime'
We are delighted that you are considering enjoying a Group Tour with Tucan Travel. In order to ensure that you have the best possible experience, we would like to draw your attention to some aspects of our group tours to make sure that you are fully aware of the nature of the travel which you will be participating in.
Our tours are designed to let you get under the skin of a destination, so you receive an authentic experience. If you enjoy meeting and interacting with local people and are willing to occasionally encounter basic infrastructure and facilities in order to experience the path less travelled, then our group tours will be just what you’re looking for.
On your tour, you may encounter some long travel days. These are usually unavoidable but please be assured our itineraries have been designed with the benefit of our clients in mind in order to maximise your free time in each destination. Please also note that when travelling way from the beaten track in these more remote areas, you may find that road conditions can be rougher than you may be used to at home.
Our tours are of a modular nature meaning that our smaller tours fit together to form longer tours with the longest being 199 days in length. During this time, some passengers may join or leave your tour at different times. One of the advantages of this system is that we can offer you greater flexibility. We have carefully chosen departure dates to allow you to combine tours. This flexibility means you can get the best experience out of the time you have and see as much of your chosen country - or continent - as you want to.
We kindly request that our clients bring along a positive attitude and an open mind. These are most certainly invaluable when travelling in a group. Despite the very best intentions and planning, things can and do go wrong and occasionally we encounter problems beyond our control, such as delayed public transport and adverse weather conditions, in such situations we ask for your patience and we will endeavor to keep as close to your scheduled itinerary as possible.
The accommodation we use are generally locally owned and are chosen for their proximity to local attractions, their cleanliness and customer service. However, in some of our more remote destinations you may encounter basic facilities and on occasion you may not have the luxury of hot water, laundry facilities, local shops or amenities. Our guides and leaders will do their best to forewarn you if this should occur.
Participation in our tours requires a certain level of fitness. The tours are fast paced, packing in plenty of sights into short periods of time. It is also sometimes necessary for all our clients to carry their own luggages. This includes being able to lift your possessions on and off various forms of transport and carrying them up and down flights of stairs in train stations and hotels where there may be no lift available.
Due to the nature of our group tours, we don't allow children under the age of 12 to join them. This is just in case the children are unable to keep up with the rest of the group. The accommodation, transport or excursions offered may not be suitable for children under this age. For children aged between 12 and 18, we ask that each child is accompanied by a parent or legal guardian. Please note: No children under the age of 13 are able to do the Inca Trail Trek. A minimum age of 16 is accepted on group tours to China. There is no minimum age for our Tailor-made tours.
As some of our tours operate at high altitudes or in malarial zones, we would recommend you consult with your doctor prior to travel. If you have any pre existing medical conditions, travel in these regions may be difficult. Furthermore, we recommend consulting with your doctor at least 6 weeks before your departure date regardless of your present health.
During our Overland Tours and Budget Expeditions you will be required to participate in the successful running of the group. This means that to ensure the happy continuation of the tour you will all be expected to help the tour leader and driver with the setting up of camping equipment, the cooking of meals, pitching of tents, washing up and packing up the vehicle when leaving a campsite facility. It may also be necessary to stop off at a supermarket on the way to your next destination to pick up supplies. Here you will have some time to do your own personal shopping.
We sincerely hope that we have given you a good insight into what travelling on a group tour may be like. We highly recommend that you read the Pre-departure Information Booklet, Tour Dossier and Travel Style description, for more detailed information specific to your tour. You should also read section 9 of our booking conditions if you are in any doubt about the above information.
** If after reading this information, you don't think this particular tour is right for you, remember Tucan Travel has a large range of tours, products and services which can be tailor-made to suit your requirements. Please don’t hesitate to contact our offices to discuss alternative travel styles or if you require more information.