Home >> About Us

About Us

Animal Welfare Policy

See what we do to promote the welfare of animals

At Tucan Travel we take animal welfare very seriously and make sure that the wildlife experiences we offer our travellers benefit both the animals and the people who depend on them for a living.

 
Booking Conditions

The small-print

We want you to book in confidence with no surprises. View our full booking conditions here.

 

 
Tucan Travel Reviews and Feedback

A selection of reviews from adventure travellers

A selection of reviews from previous travellers

We have a robust post-trip feedback loop, and sometimes people send us extra messages giving us feedback about their trip. Here you can see a selection of reviews from past travellers – enjoy!

 
Africa Overland Tours

Information on Overland Travel

African Overland Tours and and Safari Packages

Africa is the quintessential continent for overland travel and there are many itinerary options available depending on your plans, time availability and the time of year you’re travelling. A big draw is the wildlife and many overland tours include safari game drives in specialised vehicles.

 
Introduction to Overland Tours

Information on Overland Travel

What to expect on an Overland Tour

Everything you need to know about overland tours, from a history and overview of the first overland tours, to how to select the best overland tour for you. Advice on how to choose your ideal overland tour and information on what to expect while you're travelling including what the vehicles are like and what participation is required.

 
Tour Suitability

Tour Suitability

Are You Ready for a Group Tour?

To ensure that you know what to expect when travelling on our group tours, our introduction to how tours work should help you decide whether a Tucan Travel Tour is right for you.

 
No Credit Card Fees

Pay no fees when you book by card

No Hidden Charges

The price you pay for your tour is the price you see; no last-minute add-ons if you choose to pay by credit card.

 
Privacy Policy

Privacy Policy

How we look after information about you

Your privacy is very important to us. We have developed the following privacy policy detailing how information about you is used by Tucan Travel, so you can feel comfortable knowing exactly how we manage any personal information you choose to submit to us.

 
Giving Something Back

Giving back with LATA

Supporting LATA in Latin America

Tucan Travel helps support the fabulous work that LATA undertakes benefiting local individuals, communities and nature througout Latin America.

 
Industry Memberships

Top international tour-operator organisations to which we belong

Top international tour-operator organisations to which we belong

Tucan Travel is a member of the world's top tour operator organisations that are committed to a professionalism of service within the adventure tour industry and responsible policies in the countries and regions in wich members operate.

 
Tucan Travel Overland Vehicles

We proudly own and operate the most modern, powerful vehicles on the road in Africa and South America.

Tucan Travel's overland truck fleet

We proudly own and operate all of our expedition vehicles and we are confident that we drive the best expedition vehicles on the road in South America and Africa today. Our powerful, modern fleet of Mercedes Benz trucks have been specifically designed and engineered to deal with all kinds of challenging terrain and to make your journey as comfortable as possible.

 
Our Prices

Our tour and cruise prices represent excellent value for money.

Great value for money

We are often asked why our tours offer such great value for money compared to our competitors. The answer is simple. Our prices take into account full itineraries, high quality accommodation and transport, plus logistical support from our offices worldwide.

 
Videos

Watch Tucan Travel Videos

View our videos put together by Tour Leaders, Office staff and passengers. If you are interested in putting together a video for Tucan Travel or have any footage that you want to share from a past trip, contact our Social Media team.

 
Responsible Travel Tips

Responsible Travel Tips

How you can help make a difference

In our Responsible Travel policy we are doing our best to foster the positive effects of adventure travel, while minimising our harmful impacts on local communities and their environment. With your help we can really make this happen. Here are a few good ideas about how you can help minimise the negatives and accentuate the positives.

 
World Land Trust

A respected international conservation organisation

A respected international conservation organisation

The World Land Trust is an international conservation organisation that takes direct action to save rainforest and other biologically important lands. Since it was founded in 1989, it has helped local conservation organisations to purchase and protect over 400,000 acres of threatened habitats in Asia, Europe Central and South America..

 
Carbon Offset Scheme

Offset a portion of your share of the carbon emissions on your tour

Do something good for the planet

Are you concerned about carbon emissions during your holiday? You can offset a portion of your share of the carbon emissions created while you are on your tour. All donations collected by Tucan Travel are passed on to international conservation charity World Land Trust, which funds conservation projects around the world.

 
Your Financial Protection

Your financial protection is important to us.

Book your adventure holiday with confidence

Safeguarding your adventure holiday is important to us. We adhere to strict industry standards so you can be sure your adventure holiday is secure and fully protected.

 
History of Tucan Travel

The History of Tucan Travel - privately owned and passionate about adventure travel

Read about our company - privately owned & passionate about adventure travel

Tucan Travel was established in Latin America in 1987 by passionate travellers Pip and Liliana Tyler. In 1997 the couple formed a partnership with Matt Gannan and the company began to expand to worldwide destinations.

 
How to Book

Book online, direct or through a travel agent

Online, direct through our offices or through an agent

It's easy to book your adventure with us. Contact our friendly, experienced reservations team for assistance or if you prefer, you can book online or via a travel agent. We accept several forms of payment including credit cards, debit cards, cheques, transfers and cash.

 
Guaranteed Departures

Guaranteed departures mean you can book your tour with confidence.

Book your group tour with confidence

Tucan Travel's guaranteed departures take the guesswork out of planning your adventure and give you the peace of mind to book the tour that suits you.

 
Client Letters

A selection of reviews from adventure travellers

A selection of letters from previous travellers

We have a robust post-trip feedback loop, and sometimes people send us extra messages giving us feedback about their trip. Here you can see a selection of letters from past travellers – enjoy!

 
Tucan or Toucan Travel?

People often think our name is Toucan Travel, whereas it's actually spelled the Spanish way Tucan.

What's in a name?

People often think our name should be spelled Toucan Travel, but in fact our name comes from the Spanish spelling for the bird with the rather striking bill. Learn more about the toucan and our Latin American roots.

 
Why Choose Us?

Ten good reasons to choose Tucan Travel for your next adventure holiday

There are at least 10 good reasons to travel with us

When you're taking the holiday of a lifetime you need to choose an established, bonded tour operator you can trust. We are proud to offer excellent quality and value for money in our tours, which give you the chance to experience your chosen destination in an authentic and exciting way.

 
Awards

Awards voted by travellers, travel agents and industry partners

Voted for by travellers, travel agents and industry partners

Tucan Travel has won or been nominated for a number of awards recently. We would like to thank all of the loyal travellers, travel agents and travel industry partners who have supported us and cast their votes in our favour this year.

 
Responsible Travel Policy

Tucan Travel responsible travel policy

Tucan Travel is committed to responsible travel practices

Tucan Travel has always been a firm supporter of responsible travel but we can't do it without your help. Read the full version of our responsible travel policy for tips and advice about how you can travel responsibly and send us feedback.

 


Customer Reviews

Elizabeth

"One of the best ways to do South America! Stunning sights, unbelievably knowledge tour and local guides and time well spent with lifelong friends. An experience like no other."

Received March 2014

Click here to read more Reviews

Newsletter Signup

Title
First name
Surname
Country

Latest News

Christmas office hours

We will be open irregular hours over the Christmas and New Year period.

Best Small Escorted Adventure Holiday Company

We are extremely proud and excited to announce that we have won Bronze in the ‘Best Small Escorted Adventure Holiday Company’ category at the British Travel Awards 2014.

We are hiring!

We have several positions available in our London and Cuzco Offices.

Website and online bookings by Metafour



Login
Website Chat