Enquire About This Tour Code EETB Baltics Adventure
Duration: 17 Days Route: Tallinn to Budapest Style: Adventure Tours Price: US$1,839.00
Just to the west of Russia the three former Soviet states of Estonia, Latvia and Lithuania offer an exciting, off-the-beaten track travel experience. Beginning the tour in Tallinn, with its Unesco-listed Old Town, gothic churches, medieval castles and palaces, we continue to Riga, famous for its Art Nouveau architecture and vibrant nightlife scene. Then experience the romantic city of Vilnius, with its fine food, postcard-perfect historic centre and art galleries heading South, in to Poland and the Czech Republic, stopping at some iconic capital cities.
Tour Dossier Introduction
- Dossier Last Updated: 12-02-2016
- Tour Code: EETB
- Duration: 16 nights / 17 days
- Joining City: Tallinn
- Departure City: Budapest
- Nearest Joining International Airport: Tallinn Lennart Meri Airport (TLL)
- Nearest Departing International Airport: Budapest Ferenc Liszt Intl Airport (BUD)
Please check this document just before departing in case of last minute changes to your tour.
Entry & Guided tour of the KGB Museum
Guided Tour of Auschwitz Concentration Camp
14 night(s) in hotels, 1 night(s) in a guesthouse, 1 night(s) on overnight sleeper trains
Travel by Metro, Tram, Public Bus, Train, Foot, Taxi, Overnight Train, Private Vehicle
Tucan Travel tour leader
What's not Included
International flights and departure taxes
Tips on included excursions, visas, travel insurance, personal items and single rooms.
Airport transfers and pre and post tour accommodation
Spending money – budget for meals, snacks, drinks, limited souvenirs, laundry, tips and any extras
Optional excursions - Please see the optional excursions on the dossier page for a comprehensive list of optional activities and excursions available on this tour.
Day 1 to 1 - Arrive Tallinn
The first day of your tour is simply an arrival day with no pre-organised activities. In order to allow time to relax and see some of the sights you may wish to add pre tour accommodation. On arrival please ask at the reception for information on when the pre departure meeting will be held.
Our next stop is Tallinn, Estonia's capital. Famous for its enchanting historic centre, the city is a popular holiday destination on the Gulf of Finland. Roam the cobbled streets and explore scenic ruins or climb the hill of Toompea, which is filled with medieval buildings, 14th century churches, turrets, spires and enticing alleyways.
Tallinn also offers alluring boutique shopping similar to that found in Swiss cities. The city is full of artists and artisans so you may also find wonderfully made glass, weaving and pottery here. The café scene is thriving and you can find everything from sunlit street cafés to Art Deco style bakeries. Within the walls of the Old Town there are lots of excellent restaurants to enjoy and a thriving nightlife, with clubs open until the wee hours. Estonians are true beer lovers so you might like to try an authentic local brew.
Optional Excursions: Explore Toompea – free of charge • Kalev Spa Hotel morning/afternoon swim – €7.00/€16 • Visit Kadriorg Park – free of charge • Kadriorg Palace – €5.50 • St. Peter & Paul’s Catholic Church – free • Dominican Monastery – €3 • Tallinn City Museum (also called the Linnamuuseum) – €3.20 • St. Olav’s Church (also called Oleviste) – €2 • The Town Hall – €5 (additional €2 to climb the tower) • Alexander Nevsky Cathedral – free • Kalamaja Fishing Village • Tour of Lahemaa N.P - €50 • Tour of coastal cliffs and Soviet Paldiksi - €45
Accommodation: 1 night(s) in hotels
Day 2 to 3 - Riga
Riga is more than 800 years old and its clever blend of medieval centre and modern city infrastructure will enchant you. The UNESCO World Heritage listed Old Town has its own particular charm, while the city is also famous for its fascinating Art Nouveau architectural heritage which you can discover as you wander the streets of this ‘Paris of the East'. A must-do is a visit to Riga's most famous Gothic church, St Peter's, thought to be about 800 years old. Its famous spire has been rebuilt three times in the same form since 1667, with its latest rebuild completed in 1973. Climb the spire and enjoy spectacular views over the city.
Optional Excursions: St Peter’s Tower – €7 • City tour bus – €15 • Latvian Ethnographic Open-Air Museum – €1.50 • Wander the Art Nouveau District – free • Central Market, housed in old WW2 hangars – free • Museum of Ethnic Hats – €4 • The House of Blackheads – €3 • The Dome Cathedral – €3 • Latvian War Museum – €1.50 • Riga Castle- €4 • Riga Academy of Sciences Observation Deck - €4
Accommodation: 2 night(s) in hotels
Day 4 to 5 - Vilnius
The capital of Lithuania, Vilnius boasts an attractive baroque Old Town that is the largest in Eastern Europe and is praised as the 'New Prague'. Located on the edge of the Neris River, with its pine covered hills, friendly people, and blend of old and new, this is a picturesque city well worth exploring. You will have time to explore the main sights of the city including Gediminas Castle on the top of Gediminas Hill and Cathedral Square at the base of the hill, which is dominated by Vilnius Cathedral and its 57 metre-tall belfry.
While you’re exploring the square between the cathedral and the tower you should hunt for the secret stebuklas (miracle) tile. The tile marks the southern end of the 2 million person, 650 kilometre long human chain between Tallinn and Vilnius, which was formed in protest against Soviet occupation in 1989. Local legend has it that if you find the pretty mosaic-covered tile you should stand on it and turn around three times clockwise while making a wish, which shall then be granted.
Included Excursions: KGB Museum
Optional Excursions: Hot air ballooning – €100 per person • Wander the Jewish Quarter – free • Go to Uzupis, the breakaway “republic” east of the Old Town – free • Take an alternative walking tour (3 hours) – 'free for tips' • Grutas Park- €6.50 •Trakai Castle-€5.50
Accommodation: 2 night(s) in hotels
Day 6 to 7 - Warsaw
Warsaw, Poland's capital, has been revitalised as a tourist destination. The city was almost entirely destroyed in World War II but a lot of effort has gone into its rebuilding. Since the fall of communism many old buildings have given way to modern skyscrapers, the dilapidated old town has been brightened up, and entertainment and services transformed to match that of other western capitals.
Home to various palaces, castles and citadels, Warsaw is noted for the Soviet-era Palace of Culture and Science, as well as the marketplace at the 10th Anniversary Stadium, a converted festival site where you can buy all sorts of interesting items. Also recommended is a visit to the Old Town, which was rebuilt between 1949 and 1963 after being destroyed in World War II in the Renaissance, Gothic and Baroque styles of architecture from the 17th and 18th centuries. You can visit the Historical Museum of Warsaw and Royal Castle at nearby Old Town Square.
Optional Excursions: Explore the Old Town – free • Warsaw Rising Museum – PLN 18 • Palace of Culture and Science – free (viewing tower PLN 20) • Wander the Jewish district – free • Lazienki Park and Palace – PLN 30 • Wilanow Palace – PLN 20 •Museum of the History of Polish Jews – PLN 30
Accommodation: 2 night(s) in hotels
Day 8 to 9 - Kraków
Poland’s more famous and cultural city is Kraków, which has managed to preserve centuries of amazing architecture and artistic traditions as most of the historic buildings and monuments emerged unscathed from World War II. Kraków was the royal capital for 500 years so a must-see is the royal Wawel Castle, a beautiful renaissance palace which now houses a museum. During the evening the cosmopolitan city offers a wild nightlife, with plenty of restaurants, music clubs and bars to explore.
Kraków is our base to visit the UNESCO listed Auschwitz-Birkenau German Nazi Concentration and Extermination Camp, a sobering tribute to the people that perished there during the Holocaust. Situated close to the Polish town of Oświęcim, the camp was originally designed for Polish political prisoners but became the most notorious camp of World War II because an estimated 1.6 million people of 27 nationalities, including 1.1 million Jews, 150,000 Poles and 23,000 Roma were killed by the Nazis.
Included Excursions: Auschwitz Concentration Camp
Optional Excursions: Wander around Kazimierz Jewish area – free • Explore Wawel Hill and Castle complex – free • Entrance to Wawel Castle state rooms – PLN 17 • Royal private apartments – PLN 24 • Crown treasury and armoury – PLN 17 • Entrance to cathedral – PLN 10 • Visit Wieliczka Salt Mine – PLN 65
Accommodation: 2 night(s) in hotels
Day 10 to 10 - High Tatras Mountains
The High Tatras constitutes of a large mountain range which forms a natural border between Slovakia and Poland and is the highest mountain range of the Carpathians. The tallest mountain is Gerlach at 2,655 metres, located in Slovakia just north of Poprad.
After making our way to Starý Smokovec (Nový Smokovec) we have time to relax and unwind. For the energetic there is an opportunity to go to the nearby mountains for some hiking. There are various paths ranging from gentle to highly demanding, winding among spectacular peaks and rock walls. Alternatively, there are many attractions to amuse you for the next two days such as the glacial lake of Strebske Pleso, the UNESCO World Heritage-listed ruins of Spissky Hrad and the Renaissance buildings of fortified Levoca.
Optional Excursions: Various hiking options – free
Accommodation: 1 night(s) in a guesthouse
Day 11 to 11 - Overnight train to Prague
After getting our fill of the crisp mountain air we board an overnight train to Prague.
Accommodation: 1 night(s) on overnight sleeper trains
Day 12 to 13 - Prague
Prague is one of the most beautiful cities in Europe and you will have plenty of free time to visit the stunning City of 1,000 Spires, including the bustling Old Town Square where you can find a beautiful astronomical clock, the enchanting Charles Bridge where you can watch artists and buskers at work and Wenceslas Square. There is also time to wander the lofty heights of Hradčany Castle and St Vitus Cathedral for magical views over the city.
Prague is a town that loves to party so you may also want to experience the nightlife as there are many great bars and restaurants and plenty of pulsating night clubs to enjoy. Czechs have been brewing beer since the 9th century and invented the world’s first Pilsner, so Prague offers a great opportunity to sample some of the world’s finest beers.
Optional Excursions: Explore Hradcany, a lovely neighbourhood behind the Prague Castle – free • Tour the Hradcany Castle complex – CZK 350 • Climb the mini Eiffel tower – CZK 50 • Wander the Jewish/Kafka Quarter – free • Take a boat cruise on the Vltava River – around CZK 250 • Go to Kutna Hora, an hour’s train ride from Prague – CZK 120 return and visit the famous Bone Church (CZK 50) and beautiful St Barbara Cathedral (CZK 50) • Karlstejn Castle – CZK 270 plus transport • Prague City Museum – CZK 120 • Mucha Museum – CZK 240
Accommodation: 2 night(s) in hotels
Day 14 to 15 - Vienna
Welcome to Austria! Birthplace of some of the greatest classical musical compositions, Vienna charms with its cultural history and opulent beauty. Known as the “city of music” many composers such as Mozart, Beethoven and Strauss were born or worked here and you can learn all about their works in places such as Haus der Musik and Mozarthaus, Mozart’s main apartment in Vienna which holds an insight into his celebrated life.
Perhaps you would like to catch a jaw-dropping orchestra performance at the Vienna Philharmonic, or watch a ballet or opera performance at the Wiener Staatsoper? You may also choose to visit the Schloss Schönbrunn, the palace of the Habsburg family, and discover the Baroque grandeur of the Austrian dynasty. Once you have delighted in the culture and beauty of Vienna, there are a host of a lively restaurants, cafes and bars to soak up as you watch the world go by in this vibrant city.
Optional Excursions: Albertina Museum - €12 • Spanish Riding School Morning Exercise & Guided Tour - €28 • Freud Museum - €9 • Belvedere Palace – From €14 • Schoenbrunn Palace - €13
Accommodation: 2 night(s) in hotels
Day 16 to 16 - Budapest
Budapest, Hungary’s stylish capital is known as the ‘City of Spas’ for its abundance of natural thermal springs.
Straddling the Danube River, the city is comprised of two very different historic cities, Buda on the west bank and Pest on the east bank. Highlights here include Castle Hill, Matthius Church, Fisherman’s Bastion, the Liberation Monument, the fabulous St Stephen’s Basilica and the much photographed Parliament Building.
Sample some Hungarian cuisine in a local restaurant. Goulash is the most popular Hungarian meat dish. It is a delicious stew made from meat and vegetables with Hungarian paprika powder as the main spice.
Optional Excursions: Danube Cruise – €16 (drinks only). You can expect to pay approx €30 for dinner aboard. • Hop on, Hop off bus – HUF 6000 • Szechenyi baths – HUF 3600 • House of Terror – HUF 2000 • Basilica of St Stephen – free • Castle Hill – HUF 1700 • Hungarian National Museum – HUF1600 • The Great Synagogue – HUF 1600 • Royal Palace & Parliament – HUF 2520
Accommodation: 1 night(s) in hotels
Day 17 to 17 - Depart Budapest
Your adventure of a lifetime comes to an end today. If you have a late flight or have lengthened your stay by adding post tour accommodation you will have more time to explore the sights.
Day by Day Itinerary
|Day 10||High Tatras Mountains||Slovakia||B|
|Day 11||Overnight train to Prague||B|
|Day 12||Prague||Czech Republic|
(B - Breakfast, L - Lunch, D - Dinner included)
For tours that include the option of a single supplement, a ✔ will indicate in which destinations single rooms are available. The detailed and day by day itineraries above are provided in good faith and it is our intention to adhere to the published route. Changes may be made before or during your tour for operational or safety reasons or to incorporate improvements. Impromptu changes may also occur whilst you are travelling as a result of one-off circumstances such as an excursion being closed on a particular day, weather conditions or transport. Delays are rare but occur occasionally and for this reason and the reasons above this itinerary should be considered as a guide only. Published transport times are approximations and may vary depending on local conditions.
This is an Adventure Tour, we see a destination from the locals' perspective using a variety of transport and staying in small locally owned accommodation. There is a maximum of 16 travellers with an average group size of 8-12. All our Adventure Tours are priced per person on a shared room basis meaning there is no compulsory extra payment for those travelling on their own. Please read the Adventure Tour travel style dossier to ensure you understand the style of travel you are undertaking: http://www.tucantravel.com/travel-styles/dossier/adventure-tours
I'd like my own room
If you are a solo traveller, a single room is available on most occasions at an extra cost. Price information can be found on the price page of each tour. This must be booked in advance.
Joining your tour
Your joining location is:
Hotel Tatari 53
Tel: (+372) 6 405 150
There are safe deposit boxes for your use (you will get an itemised receipt). Please leave all of your important documents, money and travellers cheques here when you go out but remember to carry some form of ID and a photocopy of your passport with you.
It is not advisable to wear chains or expensive looking watches or jewellery while in major cities. You should also keep your camera concealed when not in use and carry daypacks on your front for extra safety.
Arriving in Tallinn
When arriving at Tallinn Airport we recommend that you obtain local currency, the Euro, as soon as you arrive. There are international ATMs inside the airport, as well as money exchange offices offering a good rate. The rate will always vary slightly depending on where you go, it may be worth changing a small amount of money at the airport for your transport and then finding a bank or money exchange within the city centre.
Making your own way
To make your own way to and from your hotel, Tallinn Airport is located about four kilometres from the city centre and an estimated cost of a taxi ride to the city centre is approximately €10.
By bus: the airport’s bus stop is located in front of the terminal of arrivals. Bus No. 2 travels on the route Mõigu - Passenger Port. In the city centre the bus stops next to Viru Keskus at A. Laikmaa St. The bus fare is approximately €1.60 and tickets are sold by the bus driver. Tickets are also available from the R-Kiosk in the Passenger Terminal.
When you arrive on day one of your trip, you should find some local information at the hotel lobby. Your tour leader will be staying in the hotel and should have put up a welcome note to let you know what room they are in. A pre-departure meeting is usually held in the afternoon or early evening of day one. You will need to bring the following important items to the meeting with your tour leader:
- Your passport, including any necessary visas and at least one photocopy to give to your tour leader
- Vaccination certificates if relevant to any destinations on your tour
- Travel insurance policy and a photocopy to give to your tour leader
- Your travel voucher
- Your local payment in US$ cash (Budget Expeditions only)
Missing the tour departure
If you miss the start of your tour, please ask at the reception of the hotel for a message from your tour leader which will give you instructions on how to catch up with the group. Any associated costs will be at your own expense (although, depending on the reason, you may be able to claim these from your travel insurance so ensure you keep all receipts).
If you know in advance that you are unlikely to arrive on time, please contact Tucan Travel immediately so we can inform the tour leader. Tucan Travel cannot be held responsible should your airline/boat/coach be delayed and we are unable to refund any unused portion of your tour.
Punctuality is very important and throughout the tour your tour leader will give you the time to meet in reception. Tour leaders will often post notes at reception with meeting times, so remember to always look out for these.
Although rare, delays can occur and we therefore advise you not to arrange your onward travel too close to the end of the tour. We take no responsibility for any missed flights or additional expenses If the group arrives late into the departure city at the end of the tour.
Emergency Contact Details
In the case of an emergency before you meet your tour leader, please contact our Tucan Travel Europe Manager:
Tel:+44 (0)7775 53 2808
Please note that this number is a service for emergency calls only. We respectfully request that you consider the urgency of your enquiry. Non-urgent enquiries should be made during office hours. Visit contact us page for office hours.
Tucan Travel London office: +44 (0)208 896 1600
Keeping in Touch
Your tour leader will point out internet cafes in all major cities and towns and Wi-Fi may be available in some hotels. Hotel details, apart from the joining hotel, are not given in advance and are subject to change, so if someone needs to contact you urgently during your tour, the best method is to contact our office who can pass a message on to the tour leader.
If you intend to take your mobile phone you should find out in advance from your network provider if your phone is set up for international roaming and if there is coverage in your destination. You may also find it considerably more expensive to send texts and receive calls if you are on a non European or British Network. A much cheaper option would be to purchase a telephone card and use local pay phones.
For personal spending money you should bring Euros alongside the local currency (where applicable). Generally the most convenient way of carrying your spending money is by having at least a couple of credit or debit cards. The majority of cards (Visa, Diners Club, MasterCard, American Express and Maestro, Plus and Cirrus for debit cards) are accepted in most large cities and tourist areas. ATMs (cash machines) are widespread. It is always best to carry a mix of cards and cash with you, including notes in small denominations.
Your spending money should cover some meals, optional excursions, souvenirs, drinks, laundry, border and airport taxes and any visas obtained locally. We provide guideline prices for optional excursions in the itinerary to help you budget, but ultimately the amount you will need to budget for your trip very much depends on your individual requirements. We recommend bringing extra money to cover emergencies or unexpected situations.
Tipping is a part of the life in Europe, but you should not feel obliged or pressured to tip if you have not received good service. A gratuity of 10% of the total bill is recommended in restaurants. Gratuities are usually expected for local guides on included and optional excursions. Tips are also appreciated by Tucan Travel tour leaders at the end of your tour and we recommend an average of $2-$4 per person per day for the duration of your tour. This is only if you feel that their service was up to standard and is completely at your own discretion.
The best advice when packing is to travel light and leave space for souvenirs in your bag.
On our tours in Europe your luggage must be strictly limited to one reasonably-sized bag or backpack with a recommended maximum weight of no more than 20 kilograms/44 pounds plus one small day pack. You will have to carry your own luggage, sometimes down cobbled streets and up flights of stairs and cannot expect your tour leader to carry your bags.
We recommend a frameless backpack or a sports type shoulder bag which fits comfortably on your shoulders, as they are less bulky and easier to handle than rigid suitcases or framed backpacks. Suitcases are not suitable for our tours and are not recommended. Tucan Travel takes no responsibility for damage to your luggage while on tour.
In addition to your main bag, you will need a small daypack for your everyday excursions. Try to keep this bag as light as possible and make sure that all main sections of your bags can be padlocked. This daypack should have enough room to carry food and snacks, camera and personal items
Sleeping bags are not required on this tour, but a sleeping bag liner/sleep sheet is optional if you wish to bring one along. Some passengers like to use them on long bus journeys and overnight trains.
Clothing and Footwear
All clothes should be lightweight, durable and easily washable. Please do not bring any military or camouflage-style clothing as it can be dangerous to wear and occasionally illegal. Nights can be cold so it is a good idea to bring at least one pair of warm trousers or jeans plus several thinner sweaters / fleeces which you can layer.
Good, comfortable walking shoes are essential. These do not need to be expensive boots, but they should have good ankle support and grip, be worn in and ideally waterproof.
- A lightweight water/windproof jacket with hood
- East to pack wide-brimmed hat of cap
- Sandals or thongs/jandals/flip flops
There are usually laundromats or laundry services in or near most of our hotels. Hotel services can be pretty costly however your tour leader will be able to recommend cheaper options. If you wash clothes yourself take care not to be too obvious where you hang them as most hotels do not like guests washing and drying their clothes in the hotel rooms.
If bringing electrical equipment, make sure that you bring a two-pin/pronged, round-pin adapter/plug adapter.
Health, Fitness & Safety
Pack a Medical Kit
A medical kit is handy for minor wounds and ailments. In areas with limited or dubious medical facilities, an emergency medical kit containing sterile syringes is also advisable. By law our staff are not allowed to administer first aid or give drugs to travellers, so please be prepared with your own supplies.
If you are taking medication, please ensure you bring an adequate supply and a letter from your doctor to avoid potential issues at border crossings.
Fitness & Suitability
This is a public transport-based tour so it is essential that you be able to carry your bags over distances between bus and train stations and hotels, generally for up to 20 minutes. Disruptions happen and while your tour leader will make every effort to ensure your trip runs smoothly, patience, a sense of humour and willingness to get involved and help your tour leader are essential ingredients for a successful and happy group.
If you have any pre-existing medical conditions please let us know at the time you book or as early before departure as possible. Depending on the severity of the condition, you may be asked to produce a medical certificate from your doctor approving your participation in this tour. While this would only happen in very exceptional circumstances, if we consider you incapable completing this tour or you have concealed an existing medical condition which is affecting your ability to participate in the tour of Tucan Travel reserve the right to turn you away without reimbursement.
Safety & Security
Europe is generally very safe, even more so in a group. Reasonable precaution is advised; do not bring valuable jewellery or watches (even fakes can catch the eye of a thief), do not bring your camera equipment in a flashy camera bag, be prudent and keep your valuables in a safe secure place whenever possible, wear a money belt and distribute your valuables throughout your luggage, heed your tour leader’s advice and always keep an eye and a hand on your camera and bags in public places. Tucan Travel cannot accept responsibility for any valuables left in safe deposits in hotels or on public transport.
We have a minimum age on all our group tours of 12 years old. Children aged between 12 and 18 must each be accompanied by a legal guardian or parent and we recommend that children have a companion of a similar age to them so that they have company along the way. While we do not have an upper age limit, the nature of our group tours can be very fast paced and travellers might be required to walk long distances, often in the heat. Please read through our Tour Suitability page or contact a member of our Reservations Team if in doubt.
If you would like to discover more about your destination, including history, geography, climate and language, please have a read of our country travel guides available here: http://www.tucantravel.com/destination-travel-guides/europe-travel-guides.
Your passport should be valid for at least 6 months after you have finished your tour with sufficient blank pages for visas and immigration stamps. Photocopy your passport, leaving one copy at home and taking one with you on tour. If you lose your passport while on tour, you will be responsible for any expenses incurred such as extra accommodation and transport while replacing your passport and will not be entitled to a refund of any unused portion of your tour.
Before you depart you will be issued with a voucher for your tour and separate vouchers for any extra services such as airport transfers and pre/post tour accommodation. Please print these out and bring them with you. This dossier is updated regularly, so we recommend checking our website for the latest version just prior to the start of your tour.
The balance for your tour is due no later than 60 days prior to the start of your tour and no tour vouchers will be issued until this is received. In addition please send the following details at least 60 days before you depart:
- Passport number, date of issue, date of expiry, nationality and place of issue
- Your full name and date of birth
- Flight arrival details in your starting city
- Special requirements, e.g. special dietary requirements or allergies
Please let us know if you are travelling with another person on the tour but have made separate bookings and we will endeavour to make suitable rooming arrangements.
All countries have visa requirements that are subject to change at short notice. A general guideline for visa requirements is available here: http://www.tucantravel.com/before-you-go/visa-guide, but you must check with your local embassy or consulate for the very latest visa requirement information based on your nationality. It is your responsibility to ensure that you have all necessary visas for your tour. If you would like help applying for visas, we have recommended visa agencies on our visa page that we work with regularly.
Important things to check when applying for visas:
- Does the validity of the visa cover the duration of your time spent in the country?
- Do you require a single or multiple entry visa(s) for your tour?
- Are you required to show additional documentation when you arrive in a country? (Examples include proof of onward travel and travel itinerary)
Some visas are only valid for entry within three months of the date of issue which means on some of our longer tours the visa would expire before you are scheduled to enter the country. In these cases you must obtain the relevant visa during your tour. If it is necessary for you to obtain any visas en-route, please contact Tucan Travel or your travel consultant and inform your tour leader at the start of the tour. If you do not have the appropriate visas, Tucan Travel will not reimburse any expenses incurred in acquiring visas or any unused portion of the tour.
It is best to apply for visas in your home country if possible. If applying for visas by post, please allow plenty of time before departure and send your application by registered mail. Postal applications tend to be given a lower priority than in person applications and can take longer to process.
Special Note: If you have dual nationality it is advised not to obtain different visas in different passports. Although this may sometimes be cheaper, you may encounter problems at border crossings if your exit stamps from one country are not the same as your visa for the next.
Travel Insurance Policy
Travel insurance is compulsory for all tours. You must be adequately insured for medical, hospital, baggage and personal expenses, any necessary extra travel (rejoining tour or repatriation) as well as curtailment and cancellation.
We strongly recommend that all clients carry a copy of their full policy document with them at all times, together with any certificate showing the policy number and emergency contact details. Your tour leader will also ask for a photocopy of your insurance document, so please take this to the pre-departure meeting at the start of your tour. You will not be able to commence your tour unless you can provide proof of insurance to your tour leader.
- Tour Voucher & Vouchers for extra services
- Passport (with photocopies of information pages and visas)
- Tour Dossier
- Cash & credit/debit cards (best to take a mixture and more than one card in case one does not work)
- Travel Insurance Certificate and photocopy for tour leader
- Travel consultant's phone number and email address
- Proof of onward travel, ie airline ticket
Optional excursions are not operated by Tucan Travel and while every effort is made prices may not be up-to-date and are intended as a general guide to help you budget for your trip. Prices for vehicle-based excursions such as game drives are approximate based on the optimum number of participants and the actual price may vary depending on group size.
Sufficient safety equipment such as protective helmets and life jackets are sometimes not available or the standard may vary between destinations. Tucan Travel is unable to provide this equipment. This is particularly the case for activities such as horse-riding, caving, white-water rafting, bungee-jumping, canyoning and other similar optional excursions. If you intend to participate in an optional excursion you may like to consider bringing your own safety gear.
Excursions are run by a local operator or third party with both Tucan Travel and the Tour Leader acting as a booking agent only. Optional activities are not part of the tour and Tucan Travel’s booking conditions do not apply to them. It is your responsibility to ensure you have the correct travel insurance for the excursions you intend to take part in and Tucan Travel is not liable for any injuries incurred.
We work hard to ensure our tours are sustainably and ethically run. You can read our responsible travel policy and advice on how you can travel responsibly here: http://www.tucantravel.com/about-us/responsible-travel.
Our free Meet Up app, available on Facebook, on iTunes and Google Play is an opportunity to chat with others passengers before you depart or keep in touch when you arrive back from tour. Information on the app is available here: http://www.tucantravel.com/before-you-go/meet-up
Add-ons & Extras
On many of our Group Tours, we spend one night in our arrival and departure cities. If you want to explore these cities more we can book pre and post tour accommodation, city tours and airport transfers for you. Price information can be found on the price page of each tour. We also have Add-ons - short packages that can be booked alongside a tour or on their own and have been carefully designed to ensure you don't miss out on popular highlights.
The possession or use of illegal drugs will not be tolerated on our tours. When overseas you are subject to local laws and the penalties for breaking these laws can be harsh. In order to safeguard the interests of the group as a whole, our tour leaders have been instructed to insist that any person found with illegal drugs leave the tour immediately – without refund. The tour leader’s decision on this matter is final. If you need to carry certain drugs with you for purposes of medication, please inform your tour leader and ensure that you carry a copy of your prescription or letter from your doctor.